We accept all major credit cards (VISA, Mastercard, American Express, Discover), PayPal and Amazon payments. We do not accept personal checks, money orders, direct bank transfers or debit card payments.
All personal information including credit card data is processed securely through a 256-bit SSL secured web page. Your information is encrypted and sent directly to the credit card providers' network where the transaction is authorized and approved. Your credit card information will not be stored on our servers.
If for any reason you wish to cancel your order, please do so within 24 hours after your order has been placed. We reserve the right to accept or decline an order at any time, or any portion thereof, in our sole discretion.
Please note that any orders that have already been packed or shipped cannot be cancelled.
We will send you an email containing your tracking information as soon as your order has shipped. You may also track your order from the Track Your Order page. Typically, you will receive the tracking number within 1-3 days after processing your order.
If you are unsatisfied with your order and wish to return it, please contact us within 7 days from your order delivery date. Refunds after 7 days will not be accepted. Please email us at firstname.lastname@example.org to submit your refund request. Each return will be manually processed by our customer service team and you will be notified if the return is approved.
Please note all returns must be in the original condition with packaging intact.
Please contact our customer service team within 7 days from your order delivery date. To expedite your claim, please include photographs of the product. We will process all claims as soon as possible to ensure you receive a replacement item free-of-charge.
Due to the large amount of daily orders, processing returns may take up to 14 business days from the date we receive your returned item. We will notify you via email to confirm that your return order has been processed.
All refunds will be credited to the original form of payment. Refund times are generally issued within 7 to 10 business days after we receive the returned item. Please contact your card's bank to inquire when the credit refund will be posted to your account. Due to varying banks, it may take up to several weeks before a credit is issued back to your account.